1. Introduction

Welcome to Beautenza!
These Terms and Conditions (“Terms”) govern your access to and use of our website — www.beautenza.in — and the purchase of any products from us.
By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.

2. Use of Our Website

  • You must be at least 18 years old to make purchases from our website.
  • You agree to use the website only for lawful purposes and in accordance with these Terms.
  • You agree not to misuse the website, attempt to gain unauthorized access, or interfere with the site’s functionality.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Product colors may slightly vary due to lighting or screen resolution.
  • All prices are subject to change without prior notice.
  • Beautenza reserves the right to modify, discontinue, or update any product at any time.

4. Orders and Payments

  • By placing an order, you agree that all information provided (address, contact, payment details) is true and accurate.
  • Orders are confirmed only after successful payment (for prepaid) or order verification (for COD).
  • We reserve the right to cancel or refuse any order suspected of fraud, incorrect details, or policy violation.
  • All payments are processed securely through trusted payment gateways. We do not store your card or banking details.

5. Shipping and Delivery

  • Orders are processed within 1–2 business days and delivered as per our Shipping Policy.
  • Delivery timelines may vary depending on location and courier availability.
  • Beautenza is not responsible for delays caused by courier partners, weather conditions, or incorrect delivery information.

6. Return, Refund & Cancellation

Please refer to our Return and Refund Policy for detailed information regarding eligibility, timelines, and refund process.
Orders can only be cancelled before dispatch. Once shipped, cancellations are not accepted.

7. Intellectual Property

All content on this website — including images, logos, product descriptions, designs, and text — is the intellectual property of Beautenza.
You may not reproduce, distribute, or use any material from our website without prior written permission.

8. Limitation of Liability

Beautenza shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use or website access.
  • Allergic reactions, skin sensitivities, or results from improper product use.
    Always perform a patch test before using any beauty or skincare product.

Our total liability, in any case, shall not exceed the amount paid for the specific product purchased.

9. Third-Party Links

Our website may contain links to third-party websites.
Beautenza is not responsible for the content, policies, or practices of these external sites. Please review their terms before interacting with them.

10. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any activity under your account will be deemed your responsibility.
  • Beautenza reserves the right to suspend or terminate accounts found engaging in fraudulent or inappropriate activity.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Hooghly, West Bengal.

12. Changes to Terms

Beautenza reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page. We encourage you to review this section periodically.

13. Contact Us

For any questions, concerns, or clarifications regarding these Terms, please contact us:

Beautenza
📍 Baikunthpur Amtala, Triveni, Hooghly, West Bengal – 712503
📞 +91 7003366733
📧 info@beautenza.in